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If you are not 100% satisfied with your hat purchase, you can return it for a full refund or exchange.
Please see our Returns page for details.
If your hat is stained, a leather dressing can be applied to the outside of the hat. The leather dressing will darken the hat, mask the stain, and make the hat more waterproof. If you're just removing a small mark on the hat, sometimes rubbing the area firmly with your thumb can erase the mark. Also, you can try chalk that is a similar color to the hat. This can soak up an oil mark. Afterwards, rub the chalk off the hat.
I am pressed with the quality and fit of the hat. I use it whenever I am outside. Handled water just fine.
Got the pac traveler oily Australian hat and love it. Had one previously but it burned up in the Colorado Marshall fire. Had to replace! Unfortunately no price break for fire victims. This hat goes where I go!
Hi John,
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This is by far the most comfortable hat I own (even among my other 4 Conner's). I feel incredibly lucky to have got one before they are gone (although I will be sure to keep my eyes on the used market for another B.C. that's for sure!)
Certainly a one of a kind.
Enjoy!
Like the hat, only thing is for triple the price of The LoneWolf edition this hat is flimsy and the crown tends to look kinda cheap and wrinkly.
Hi Richard,
Thanks for the kind review. The 'flimsy' attribute is because the hat was designed to be crushable, meaning you can pack it flat into a suitcase.
Enjoy and stay sun safe!
I’ve worn all kinds of hats all throughout my 70 years, and I can honestly say this hat is the most comfortable one I’ve ever worn. The build quality is outstanding, and the styling just makes me feel good when I wear it. One comment, not meant as a negative, is that if it had a retaining cord it would be absolutely perfect!
You have a one of a kind! Bill Conner (BC) closed his factory in 2020 after 50 years of making hand made leather hats.
Cruelty free wool
No single use plastics
24/7 support