Using a lint brush or the adhesive side of tape will remove dust and dirt on wool hats. If your wool hat gets out of shape, you can use steam from a tea kettle to reshape it. Hold the hat in the steam and allow it to soften. You can then reshape your hat to its original shape and then let it cool down before wearing. Always place a hat upside down on its crown if you do not have a hat rack for storage.
I purchased this hat in Dec 2018 and love it. The brim is pretty flat out of the box but you can "block it" to your shape and style. A gentleman named Kevin from JJ Hats in New York City has several YouTube videos on how to steam, shape, and care of your hats. He is a real artist at steaming and blocking. Worth checking out.
The reviews I read helped me make my decision to purchase. They definitely don't lie. I received my hat promptly after I ordered it and it's exactly how others describe it - high quality and well made. It fits perfectly, I sized down, and it looks great. I recently wore it during a snowstorm and it is verifiably waterproof. Customer service is great too, I ordered another hat that was a little too large for my face and am in the process of returning it. Prompt replies from Conner shows a commitment to their customers and as a result I will be a repeat customer.
Love this hat! Great fit and quality!
It’s a nice hat. A bit loose pour the size on the web site compared to my other hat