I just received my Outback Ranger hat and could not be happier with the quality and appearance. It is worth mentioning that the customer service Connor Hats provides is exceptional. The original package was accidentally flattened into a pancake by the postal carrier. When I notified Connor Hats, they immediately responded and corrected the situation without making me jump through a thousand hoops. They quickly sent the replacement hat which arrived in pristine condition just two days later. It's unusual to find businesses that solve problems without putting the customer in the middle of the effort. Great hat and even better customer service. I am grateful for both.
