Using a lint brush or the adhesive side of tape will remove dust and dirt on wool hats. If your wool hat gets out of shape, you can use steam from a tea kettle to reshape it. Hold the hat in the steam and allow it to soften. You can then reshape your hat to its original shape and then let it cool down before wearing. Always place a hat upside down on its crown if you do not have a hat rack for storage.
I thought these hats (bought in black and putty) would be the same as the last hat I bought a few years ago- they look the same but don't feel the same. They are so stiff and much less comfortable. I am disappointed. I wore my older hat on an epic 6 week hiking road trip and I got compliments on it every single day. These new hats are stiff and just don't look so good.
We are happy to send it back for free. You can do this by going through the return link here: https://connerhats.returnscenter.com/
Sometimes a batch can have extra stiffener, this can be worked out by just crushing the crown a few times before each wear, this will soften up the hat, but of course, over time the stiffness goes away with normal day to day wearing. We like a stiff brim and a softer crown, that is normally how they come out, sorry for the trouble but please know your new hat is in no way less quality or inferior in any way, it just needs to soften up a bit.
I'd also be interested to know when you purchased your original hat and if you could show us pictures for a comparison of your old hat and the new hats. It helps us see how far along the hats have lasted so we can improve our hats.
I’ve been told I resemble a small forest ranger in this hat and I am not disappointed in that review at all. Keeps me cool in the heat and warm when it’s chilly. Huge plus- the deer fly of upstate NY hate it when I’m hiking. I would recommend this hat to anyone looking for a versatile hat for all seasons. Also keeps its form well.
I have the Norcal open road hat in both putty and black and wouldn't say no to the brown. It's just a really good hat, comfortable and attractive and functional. I've worn the putty through multiple fire seasons in Northern California, working hard on hot days to support evacuated horses, and it's kept its shape and attractiveness through a lot of abuse. The black is newer and my "looking good" hat, which is supported by multiple folks (including a stone cold hottie in a grocery store) complimenting me on it. I also have a Boulder Beach hiking hat, which I also love, so I'm developing some strong loyalty to Conner hats. I have a medium-to-large head and prefer looser hats, and have added a leather slide to the chin strap of my Norcal hats to keep them on in windy conditions.
I love my new hat I don’t usually look good in hats but it’s one I love taking it to Alaska with me
You must tag us in if you post a pic on social media of you wearing the hat in Alaska! We love seeing our customers enjoying their Conner Hats.
Enjoy and stay sun safe!
Extremely comfortable. Excited to wear it outdoors on some wild adventures.
Now you'll have to post pics of you wearing the hat through these wild adventures. Tag us in your posts! We'd love to see our customers exploring life's adventures.