I was at the Festival Flea Market in South Florida, and they had a few Connor Hats, but the salesperson didn’t know anything about the company. I was interested in the Sun Shield but had no idea about its quality. I looked up the company when I got home and saw the various hats that Connor Hats made.
I bought 3 Hats over the Labor Day weekend. It’s hard to know what you are getting via the internet, but I emailed with customer service multiple times. One of the people who explained the company was Will, the president of the company. That made me feel very comfortable.
The BC Hats Bac Pac Traveller Oily Australian Leather Hat was hand made in Australia by Will’s father, Bill. Bill is retired now, but they still have some of his creations. When they are gone, they are gone. This hat is very well made with a firm brim that holds up to the wind. Unfortunately, I have only worn this beautiful hat once because it’s so hot down here. I wish I would have found this hat when I lived up north, but I will wear this hat a lot if it ever cools down a little. The BC brand are the hats made by Bill Conner.
The customer service has been great. I had to return one of the hats because the crown height was too low and the leather was touching my head. Will said some people are ok with it but if I felt uncomfortable, I could just return it. I exchanged it for a BC Cool as a Breeze Leather hat with mesh. The mesh allows air to get through so it is cooler than the other hat and I am wearing it now as I type.