Conner Hats offers free U.S. shipping on orders over $79 and charges $7.99 on orders of $79 or less.
U.S. refunds must be requested within 30 days of purchase, and exchanges or store credit within 90 days. Returns are limited to items purchased from connerhats.com. Hats must be unworn and unwashed, with paper tags attached and in their original packaging. Items on the 40% Sale page are final sale. Return shipping is charged for refunds, original shipping charges are not refunded, and returns sent with your own label incur a $10 restocking fee.
The Limited Lifetime Guarantee applies to purchases from connerhats.com. For workmanship failure, a replacement of the same style, size, and color is free, with shipping covered, during the first 12 months. After 12 months, a replacement is 40% off, with shipping not included. Material degradation from use qualifies for a 30% off code. If a hat is lost or stolen, you can get 50% off the same hat, with shipping not included.