U.S. shipping is free on orders over $79 and costs $7.99 on orders of $79 or less. Returns are accepted within 30 days of purchase for hats bought at connerhats.com, provided the hat is unworn and unwashed, has its paper tags attached, and is in its original packaging. 40% Sale items are final sale. Return shipping is charged for refunds, and a $10 restocking fee applies if you use your own return label. The Limited Lifetime Guarantee applies to purchases from connerhats.com. For workmanship failure, it provides a free replacement of the same style, size, and color during the first 12 months, with shipping paid; after 12 months, it offers 40% off a replacement, with shipping not included. Material degradation from use qualifies for a 30% off code. For a lost or stolen hat, it offers a 50% off code for the same hat, with shipping not included.