Shipping policy
Business hours
Our remote office is available 7 days a week. Our warehouse in American Fork, Utah ships Monday to Friday, and orders don't ship on weekends.
USA and territories
Free shipping on orders over $79.00; $7.99 otherwise. Free exchanges on all orders if you checked out using Redo.
We usually process orders within 24 hours, and up to 3 days at extreme busy times. Delivery usually takes 2–5 business days once shipped. We use several carriers and can't guarantee delivery dates.
Exchanges for a different size or style are no problem, with free shipping if you checked out with Redo. Please note: no shipping charges are refunded.
Express
UPS 2nd Day Air and UPS Next Day Air Saver, priced at checkout.
International
Canada: UPS or DHL Express. Other countries: DHL Express or Economy International. Shipping costs are shown at checkout. Delivery times vary by carrier and country, and we can't guarantee delivery dates.
International customers asking for extra free size inserts pay the shipping on them. We're not responsible for customs duties or other charges from your local post office. No shipping charges are refunded.