Unfortunately my good looking hat in the picture was not the hat that was delivered. The primary reason I returned it was because it was way large and even though Conner had a fix for oversized hats, it was still to large. When considering the fact that it was too too large and it wasn't blocked or shapped as advertised I decided to cut. The return process was exceptionally good. I was so thankful that they accepted responsibility and honored their stated return process. Kudos.