If your hat is stained, a leather dressing can be applied to the outside of the hat. The leather dressing will darken the hat, mask the stain, and make the hat more waterproof. If you're just removing a small mark on the hat, sometimes rubbing the area firmly with your thumb can erase the mark. Also, you can try chalk that is a similar color to the hat. This can soak up an oil mark. Afterwards, rub the chalk off the hat.
I was unhappy with the stitching at the seem conecting the rim. I think it was overlooked somehow. I requested a replacement. The customer service was very nice and handled my concerns professionally. I hope to be getting my new hat in a couple days
A very well made hat and is very comfortable. Fit perfectly right out of the box. This hat keeps your head warm!!
What more can I say than,
I love the hat--fits perfectly (as expected), feels sturdy and of high quality--shipping was prompt and accurate and customer service was great. I was at first doubtful whether I would like a leather hat, but the leather is light and flexible (though not at all limp) and the hat breathes. It is exceptionally comfortable and has a pleasing "natural" appearance, more so, I think, than felt. The hat will look much more a part of you, rather than looking like a costume.
I loved the hat, great shape, etc. but it ran on the smaller side. I returned it right away, 10 days ago but have yet to receive the credit.
I will be ordering the larger size, once I get reimbursed.