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If you are not 100% satisfied with your hat purchase, you can return it for a full refund or exchange.
Please see our Returns page for details.
It's best to spot clean all cloth hats with a damp cloth using cold water, or hand-wash in a sink if necessary. We recommend using plant-based soaps because regular detergents can be toxic for our waterways.
Always let your hat dry naturally. If your hat gets out of shape, you can use steam from a tea kettle to reshape it. Hold the hat in the steam and allow it to soften. You can then reshape your hat to its original shape and then let it cool down before wearing.
Another option to take out wrinkles on the brim is to place a clean rag or old T-shirt over the wrinkled area then iron the area.
I received the hat a few weeks ago and it seems very nice! It is well constructed, but seems to run just a little large. I had measured my head and it put me squarely in the "medium" size range, but I had to use both of the sizing strips to get it to fit front to back. The sides are still a little "gappy", but Conner is sending out 2 more strips for the side so it will be all good. A much preferred solution to sending it back for a smaller size that I would possible need to stretch. Overall, I am very happy with the hat.
I also have a Conner "Aussie Soakable" hat that is several years old and is fantastic, but on the advice of my dermatologist I needed to go with a solid top hat rather than a mesh hat to provide more sun protection. (One of the undesirable side effects of being "follicly challenged"
Same style as the hat I was replacing. This brim on this one is stiffer (which I love), as it holds my molded bend well. Love it. Sizing was perfect.
I have had many many versions of this hat style over the years to protect myself from the sun -- The Conner version is superior. Very well made and great looking. So relieved to have found a place to easily order from. Thank you!
The is the second time that I have purchased a Sahara Aussie Slouch Hat. I still have the first hat that I bought, complete with white stains around the crown and brim, which were collected during many a long walk on hot summer days. I will keep it for rough work, but I wanted another, more presentable hat for social occasions. I was initially frustrated when all of the hats in my size (Large) were sold out and finally delighted when, in a remarkably short time, more became available in my size, and I wasted no time purchasing another. What more can I say? This is the best hat I have ever had!
I can understand why you want another one for social occasions. The Sahara Aussie Slouch emulates the ceremonial hat of the Australian Defence Force.
By the way, check out our hat care link for some helpful tips on how to get rid of stains using household items. https://connerhats.com/pages/hat-care
Enjoy and stay sun safe!
I got this hat for Christmas but have only been able to wear it over the last few weeks since it started warming up. The hat is nice and lightweight but it's also sturdy and retains its shape in stiff wind. A nice wide brim makes it perfect for keeping the sun off my face on hot days while fishing from my paddleboard. The only thing I don't like is the string. It's a really thick/stiff strip of leather so it doesn't hang naturally and is kind of abrasive. It can easily be replaced and is not a big issue so I still give the hat a five star rating.
Hi Jacob,
Thanks for the kind review and that's certainly a good point about the leather that we'll keep in mind. We do have some synthetic rope chin cords so send us an email to customercare@connerhats.com and we can mail you one for free.
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