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If you are not 100% satisfied with your hat purchase, you can return it for a full refund or exchange.
Please see our Returns page for details.
Using a lint brush or the adhesive side of tape will remove dust and dirt on wool hats. If your wool hat gets out of shape, you can use steam from a tea kettle to reshape it. Hold the hat in the steam and allow it to soften. You can then reshape your hat to its original shape and then let it cool down before wearing. Always place a hat upside down on its crown if you do not have a hat rack for storage.
This is my second Conner hat. Purchased the first one probably 8 years ago and still wearing it for days doing ranch work great hat.! The new one is for special dress up occasions. Looks and fits great. Both hats get comments “nice hat”
We're thrilled that your first hat has been put through it's paces on your ranch and still holds up 8 years later!
Here's to many more years of compliments to you!
It is way more of a cowboy shape than I was expecting from the online picture. Which makes it less versitile than I expected. And it has few bumps in the felt on the crown's left side. But the bumps aren't really noticeadble at a distance, or the hat would be going back. Otherwise it appears sturdy and fits ok with the included shims. It'll keep me warm during spring and fall fishing and save me from wearing my good Austrailian hats in a river.
Hi Richard,
Thanks for your feedback. Here's a link to our hat care page that should have some videos on how to steam out the bumps and creases. https://connerhats.com/pages/hat-care
Enjoy and stay sun safe!
A gorgeous hat of great quality. My only issue and the reason I didn't give it 5 was because the brim was off on one side.
Overall I love it
Hi Joshua,
It may have happened during shipping. When the hat doesn't sit well it might get a bit wonky.
Here's a video that shows you some simple steps to get back into shape for you.
VE THINGS NOW. HE ABSOLUTLEY LOVES IT
Glad he does! Have a happy and safe 2021!
What a great looking hat. I highly recommend this particular one. It looks great and wears well. I like the way this crushable hat was packed and shipped. Shipping was fast as i ordered it. I highly recommend this company. This is my favorite hat of all.
Cruelty free wool
No single use plastics
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