When I first received the hat I noticed that the brim was not flat like some of the photos and videos showed. I was a bit bummed because I like flat brimmed sun hats. But when I called in, the nice lady who answered said the hat is meant to be shaped, and I can do so without hurting it. So I put the hat under some paper weights for about 2 days to flatten the brim. After the brim sat flat on the table and didn’t sag anymore I took to shaping it with my hands.
After a couple days of wear and hand shaping, it has turned into the perfect brim!
Flat, just the way I like it!
I could not be happier now, and love the fit and wear.